Earn the Rewards You Deserve

As our family of customers grows and we prepare for the future, we are dedicated to finding new ways to enhance your experience.

One of the many changes you’ll see being rolled out next month is an exciting new rewards program. This updated program will be an improvement and upgrade to our current program and will allow you to earn and redeem points both online and in our stores. There will also be opportunities to earn exciting perks and bonuses throughout the year that will be offered to our loyal Harborside customers.

In preparation for this new program, we will close our current program on November 27, 2017. We’re taking this step to ensure that your rewards point balance is accurately converted to the new program. You will NOT lose any points during the transfer.

In the weeks to come, we will update our website with the exciting details about this new program. Until then, here are some answers to a few questions you might have:

Simply put, we are enhancing the program to provide better and faster rewards to our customers who choose to shop with us most frequently. Additionally we are upgrading our rewards program to enable everyone access to their points and benefits when shopping online, as well as in store.

No. Your points balance will be converted to the new program when it launches.

No. To ensure that everyone’s point balance is converted accurately, we will freeze your points balance on November 27th. To protect your account and points you will not accrue or be able to use points until the new program begins.

As soon as humanly possible after November 27th! We are expecting the upgrade to our systems and your rewards program to take less than 5 working days. However we will notify everyone as soon as it’s ready.

>It’s very similar to the current program, but with more opportunities to earn points, more benefits, and new features like the ability to use your points when ordering online. We’ll release more details soon.

Once the new program is up and running, you’ll be able to sign up and transfer your points upon your next purchase at either of our locations.

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Harborside Oakland

1840 Embarcadero
Oakland, CA 94606

(888) 994-2726

Harborside San Jose

1365 North 10th St
San Jose, CA 95112

(888) 994-2726

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