100% Satisfaction Guarantee

It is important that you have the right medicine that works for you and we want you to be completely satisfied. All of our medical cannabis products sold through our web site are backed by a 100% Guarantee, with the exception of clones and seeds.

Harborside stands behind our products. In order to ensure patient satisfaction, Harborside offers exchanges within 21 days of purchase, with the exception of clones and seeds. Store Credit in the amount of the price paid is provided for defective products without warranties and on unused merchandise in its original condition and packaging. Partial credit will be issued for partially consumed items. There are no cash refunds on any returned products. Patients returning/exchanging non-medicine products that come with warranties will be directed to the manufacturer that offers the waranty. No returns or exchanges will be processed at the express counter. Returns and exchanges are processed on a case-by-case basis at the discretion of the manager on duty.

No exchanges, refunds or returns can be processed on clones or seeds, and Harborside is not responsible for anything that happens to clones or seeds or any related cultivation while in a patient's possession.

Additional Delivery Guarantee:

At time of delivery, you have the right to inspect your order. Prior to breaking any seals, if you are not satisfied for any reason, you will receive a 100% refund!


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Harborside Oakland

1840 Embarcadero
Oakland, CA 94606

(888) 994-2726

Harborside San Jose

1365 North 10th St
San Jose, CA 95112

(888) 994-2726

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