How do I place an order?
- Place your orders online at shopharborside.com
- Choose your location from our homepage
- Add products to cart
- Create or Sign In to your account
- Select the following:
- Home Delivery (serviced by Oakland and San Jose locations)
- In-Store Pick-Up [Oakland, San Jose, Desert Hot Springs, and San Leandro (Medical Only)]
- Curbside Pick-Up [Oakland, San Jose, and San Leandro (Medical Only)]
When can I place an order?
You can place orders 24/7 online. If an order is placed after store hours your order will be available the next day.
Products we don’t deliver?
What happens if I don’t pick-up my order same day?
Orders that are not picked-up same day will become void. You will need to place a new order to receive your products.
When is last call for curbside pick-up?
Orders should be placed no later than 6PM.
What payment methods are accepted for curbside pick-up?
- Oakland: Debit and CanPay
- San Jose: Debit
- San Leandro (Medical and Curbside Pick-Up Only): Cash
If you are experiencing an error on our website while trying to place an order, please give us a call at (888) 994-2726 x1 or email firstname.lastname@example.org and one of our Call Center Agents will assist you.
The name on the receipt must be the person receiving the order.
You will receive a delivery window confirmation and a text when your order is on the way. Delivery times may vary based on traffic and order volume. You must have a valid government issued ID (such as a driver’s license) at the time of delivery. Please note that during special sales events we cannot take time requests and delivery times may be delayed and cut-off times may change due to high demand. We apologize for any inconvenience.
Sales prices are only available during the days of sale. If delivery is at max capacity for the last day of the sale, the sale prices will not carry over into the following day.